Thread: Xfinity: Anybody Else Hate The New System?

Ahh okay a network deal. I'm sure they will want to keep up with the other guys so I'll have to wait patiently for their version of a 'Hopper'.
Cheers!

Xfinity is way behind on their DVR technology. Both DirecTV, Dish and Tivo offer DVRs that are far superior.

Originally Posted by Tracy Rainwater

Xfinity is way behind on their DVR technology. Both DirecTV, Dish and Tivo offer DVRs that are far superior.

Other than multiple recording's I don't see much else thay can do!
We have web control ovet the box - though I've never set it up honestly!
The old lady only works a couple of days a week - it would break her heart if I didn't let her set-up the DVR's!
Afterall - I pick all the titles we rent!

Originally Posted by Tracy Rainwater

Xfinity is way behind on their DVR technology. Both DirecTV, Dish and Tivo offer DVRs that are far superior.

Comcast ("Xfinity") is now reliably cutting off anywhere from 30 seconds to 1-1/2 minutes of the end of EVERY show I record. I know that the content providers give the actual times their programs will run, and Comcast is apparently ignoring them. Comcast's "solution" to this is to tell me to add a minute or two of recording time to each program. However, if one is recording another program afterward, adding the minute to the first one causes Xfinity to say "you have a conflict, and now you can't record the second program." Is there some particular reason, besides not giving a damn about their customers, that Comcast can't remedy this problem? Do they have NO software engineers working for them? Did they buy some old programming from the '90s and refuse to ever update it?

Originally Posted by Stroon

Comcast ("Xfinity") is now reliably cutting off anywhere from 30 seconds to 1-1/2 minutes of the end of EVERY show I record. I know that the content providers give the actual times their programs will run, and Comcast is apparently ignoring them. Comcast's "solution" to this is to tell me to add a minute or two of recording time to each program. However, if one is recording another program afterward, adding the minute to the first one causes Xfinity to say "you have a conflict, and now you can't record the second program." Is there some particular reason, besides not giving a damn about their customers, that Comcast can't remedy this problem? Do they have NO software engineers working for them? Did they buy some old programming from the '90s and refuse to ever update it?

Unfortunately this is the case with every DVR that I have owned. Delays due to sporting events are the worst, they never seem to get it right on the actual show start times.

;
\*04=7\*0 If you are unhappy with the DVR's from provider's, why not consider the TIVO Premiere XL4? Many options and it comes with a 1 TB HD. You can also add another 1 TB HD to it. It will accept cable cards and it has 4 tuners. Yes, Comcast/Xfinity is IMHO, the worst providermost complaints. Now they call themselves Xfinity, but it's still the same ol' Comcast. TIVO is not your cheapest way to go, but it's superior. I've had them all (Comcrap, Dish Network, Direct TV, FIOS). I'm most happy with FIOS. It's not perfect, but satisfying.

Tivo used to suffer from the same programming issues as Stroon was talking about. I loved my Tivos back when DirecTV used their hardware. The issue that I have with the current Tivo platform is that unless you buy Lifetime Plan, you pay monthly for the service in addition to buying the DVR. Back when they had an agreement with DirecTV, you simply paid a monthly DVR fee.

I'd also like to see them upgrade the old Scientific Atlanta 8300, While it does get the job done, it is certainly no Tivo; it is only "adequate", IMO. Padding your recordings is a problem for all dvrs due to inaccurate guides. The guide for Comcast's 3D channels was/is wildly off.
JR

Originally Posted by Tracy Rainwater

Tivo used to suffer from the same programming issues as Stroon was talking about. I loved my Tivos back when DirecTV used their hardware. The issue that I have with the current Tivo platform is that unless you buy Lifetime Plan, you pay monthly for the service in addition to buying the DVR. Back when they had an agreement with DirecTV, you simply paid a monthly DVR fee.

*0
Tracy I never said TIVO was cheap. It's not, but it is a step up for sure. More options.

Originally Posted by Tracy Rainwater

Unfortunately this is the case with every DVR that I have owned. Delays due to sporting events are the worst, they never seem to get it right on the actual show start times.

Oh, if it were only a matter of shows displaced by sporting events (which Comcast never even comes CLOSE to getting right)!!! Alas, this business of cutting off beginnings and endings is endemic and affects even shows that are on at their regularly scheduled times. I am inclined to look into the Tivo, as I'm paying about the same per month for the Comcast box (2 tuners) as I would for the Tivo (4 tuners, which should alleviate the problem). Oh how I wish there were competition in the cable market; crap outfits like Comcast would get their act together pretty fast or be cast adrift without any subscribers. As it is, they can just ignore complaints -- and they do.